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SAP Industry Solution for Utilities

SAP Utilities is an industry solution developed to meet the requirements of gas, water, and electricity companies of  all sizes. SAP Utilities is based on the functions of the® e-business platform. The e-business platform consists of the following three key functional areas:

  • Cross-industry solutions

These solutions cover all the requirements of the respective business area and, with the help of e-business solutions, give companies a competitive edge.

  • Industry solutions

These solutions provide special functions that are oriented towards the requirements of a specific industry or branch of industry.

  • Infrastructure and services

Infrastructure and services support the cross-industry solutions and industry solutions with technology and services and ensure that these solutions can be implemented quickly and without problems.


The key functional areas of SAP Industry Solution for Utilities are:

  • Contract billing and Invoicing
  • Contract accounts receivable and payable
  • Customer Service
  • Sales of services (other than utilities)
  • Intercompany data exchange
  • Device Management
  • Work management
  • Energy data management